Dokan Multi-Vendor Marketplace
development, customization & support.
We build, fix and scale Dokan-powered marketplaces end-to-end — from launch and vendor onboarding to custom commission logic, split payments, performance work and ongoing maintenance. Deep technical knowledge, strategic thinking, and clean code that doesn't touch core files.
Multi-vendor is harder than it looks. We've shipped it dozens of times.
Most marketplaces don't fail on the storefront — they fail on the bits buyers never see: commission logic, vendor onboarding, dispute resolution, payouts, refunds, taxes, vendor retention. With 280+ completed projects and 12,000+ hours on Dokan, we've watched what works and what quietly breaks.
Whether you're launching your first Dokan marketplace, rescuing one that's drifted off the rails, or scaling a working platform to its next stage, we bring battle-tested patterns and the discipline to apply them to your business model — not a template.
Discuss your marketplaceComplete Dokan technical execution.
From greenfield launch to deep customization — here's the work we handle daily.
- Complete Dokan setup, configuration and marketplace launch
- Custom vendor dashboards tailored to your workflows
- Advanced commission structures (flat, percent, tiered, category-based)
- Split payment processing & payment gateway integration
- Custom Dokan add-ons & plugin development — no core-file edits
- Vendor onboarding workflows & verification systems
- Dispute resolution & refund handling
- Multi-currency & multi-language marketplace implementation
- Performance optimisation & database tuning
- Security hardening, capability checks & nonce auditing
- Marketplace analytics, reporting & vendor performance tracking
- Migration from other platforms (Sharetribe, CS-Cart, custom) to Dokan
- Subscription & recurring product support for vendors
- Tax calculation, invoicing & jurisdiction handling
- Shipping rules per-vendor, per-zone, per-product
- Vendor staff accounts & granular permissions
- REST API endpoints & webhook integrations
- Long-term support, maintenance & emergency response
Onboarding that actually onboards.
Vendor retention starts on day one. A confusing dashboard, a half-built profile flow, or a payout setting buried five clicks deep — and most vendors quietly stop logging in.
We design vendor onboarding as a real product: clear steps, smart defaults, guided first-product flows, and admin-side verification controls that let you keep quality high without grinding the funnel to a halt.
- Custom signup & KYC flows
- Guided first-product wizard
- Vendor-facing tutorials & checklists
- Re-engagement nudges for stalled vendors
Get the unit economics right at the platform layer.
Your commission structure isn't just configuration — it's the business model. Flat fee, percent, tiered by volume, different per-category, promotional periods, vendor-level overrides, transaction fees passed to the buyer or absorbed by the marketplace.
We build the commission logic your spreadsheet says you need — and the payout pipeline that delivers it on time, reconciled, and audit-friendly.
- Flat, percent, tiered & category-based commission
- Vendor-level & product-level overrides
- Promotional fee periods & sliding-scale rules
- Scheduled, manual & on-demand payouts
- Stripe Connect, PayPal Adaptive, custom gateways
- Reconciliation reports & vendor tax forms
From first conversation to live marketplace.
A predictable process — refined over a decade of Dokan engagements.
Discovery
We understand your business model, vendor profile, commission structure and growth plan — before writing a line of code.
Architecture
Clear scope, milestone breakdown, technical decisions documented. You approve the plan before development starts.
Build & iterate
Regular check-ins, staging deploys, real demos. You see progress every week — not at the end of a black-box month.
Launch & support
Production deployment, post-launch monitoring, and an ongoing maintenance option. We invest in your marketplace's long-term health.
Marketplaces that work — and keep working.
Years on Dokan specifically
Dokan is our primary specialty, not one platform of many. Edge cases we hit on month one of a project, we've solved a dozen times before.
Marketplaces shipped
Concept to launch, rescue and rebuild, scale and optimise. We've seen the patterns and we know which ones to apply.
No core-file edits
Every customisation lives in a properly-namespaced plugin. Dokan updates won't undo our work — and your future developer will thank us.
Strategic, not just technical
We push back on requirements that won't serve your business. Code is the easy part — getting the marketplace model right is the hard part.
Production-grade code
Nonce checks, capability checks, prepared statements, audit-clean. Built to pass review and survive contact with real traffic.
Long-term partnership
Most Dokan clients come back for the next phase. We invest in your platform's ongoing success, not just the contract in front of us.
What we build with.
About Dokan engagements.
Do you work with Dokan Lite or only Dokan Pro?
Both. Dokan Lite is enough for many use cases and we'll happily build on it. Dokan Pro unlocks more out-of-the-box features (commission types, vendor staff, advanced shipping) and is usually the right call once you're past the first vendors — we can advise on which fits.
Can you fix a broken Dokan site we already have?
Yes — marketplace rescue work is a sizeable part of what we do. Whether it's payout failures, performance grinding to a halt, a previous developer's core-file edits breaking updates, or a redesign that never quite shipped, send us access and a description and we'll come back with an honest assessment.
Do you build custom Dokan add-ons?
Frequently. Custom commission rules, vendor-specific shipping, integrations with ERPs and CRMs, custom reporting — all delivered as a properly-namespaced plugin that survives Dokan updates and doesn't touch core files.
Can you migrate us to Dokan from another platform?
Yes. We've migrated marketplaces from Sharetribe, CS-Cart, Magento Marketplace, Marketplacer and various custom-built platforms onto Dokan. The work is mostly data mapping, vendor re-onboarding, URL preservation and getting payouts back online cleanly.
Do you offer ongoing support after launch?
Yes. Most clients keep us on for monthly or as-needed support — updates, security patches, vendor-side issues, performance work and feature iterations. Tell us about your roadmap and we'll suggest the right cadence.
Ready to build (or rescue) your Dokan marketplace?
Tell us where you are today and where you want to be. We'll come back quickly with clear next steps.